Learning Disability Support Options

When choosing support, it is important to choose a service that is the right fit. Social services will be there every step of the way to support you but it is ultimately a decision that you need to be comfortable with.  

How the process works - Step 1: Assessment

You should contact your local social services department to arrange an assessment to establish how much support you or your family member needs. You should contact your local council to ask for an assessment. An assessment is a discussion about what you and/or your family member needs with the people that know you best. It is usually done with a social worker or a care manager. It is really important that you are involved in the assessment and that your views are taken account of.

Social services departments will have criteria that set out who is eligible for support and the needs they will arrange support to meet. This is generally called eligibility criteria and will be different from one local council to another.

Step 2: Research

Social services should recommend some local services that will be appropriate but it is worth doing some research yourself to make sure you are comfortable with their recommendations.

The Care Quality Commission (CQC) in England, the Care and Social Service Inspectorate Wales (CSSIW) in Wales and The Care Inspectorate in Scotland are all independent regulators who monitor local services to ensure that they meet the necessary Government standards. Use these sites to find out more about the services your local authority has recommended or to find high quality services in your area.

Step 3: Visit the services

You can visit any of Craegmoor’s services before you make your decision. Our staff are always happy to meet with you, show you round the service and introduce you to the people we support so you can find out what they think about their service. You can arrange a visit to any Craegmoor location by phoning the service manager directly, numbers for your local service are available via our Services.

Please be aware though that any service you choose must provide the level of support required and fees must be agreed with Social Services if the local authority is paying for the service.

Types of service - Supported Living

Craegmoor Supported Living services provide innovative support across England, Wales and Scotland. All our services are focused on supporting people to be as independent as possible within their own homes and in the local community. We support and encourage individuals with household tasks, going shopping and managing money. We also support people to access local facilities like leisure centres and libraries and to fulfil their education or employment wishes.

Residential services

Craegmoor has a wide variety of services across England, Wales and Scotland that can provide tailored, personalised support for people with learning disabilities. Most of our services are small, homely environments that allow our friendly and dedicated staff to focus on providing the correct support in a relaxed atmosphere.

Everyone is involved in creating their own person-centred plan which enables individuals to make their own choices about the support they receive. We encourage and support everyone to identify their own goals and decide how they would like to go about achieving them.

We support everyone to develop their daily living skills with the goal of achieving as much independence as possible and encourage involvement in local communities to help individuals build confidence.

Respite and Day services

Short breaks for people with learning disabilities and family members are very important to make sure that carers can have a break from their caring responsibilities and to give people the opportunity to make new friends and to take part in a range of activities away from home.

Craegmoor can offer both respite short breaks and day opportunities.

Things to consider:

  • The quality of the accommodation – does it meet your needs? Is it clean and tidy?
  • Location – can you visit easily? Are there facilities nearby? Is it a nice area?
  • Religious / ethnic / cultural needs – are dietary requirements catered for? What if English isn’t your first language?
  • Activity planning and support for people to access a range of vocational, leisure and community services
  • Community links – are there regular outings?
  • Family involvement in the service
  • Safety / security

For further information on the full range of Craegmoor services then please call: 0845 277 4679.