Alexandra Road

Alexandra Road is a ten-bedded service for young adults with learning disabilties, Epilepsy, Autism, Down's syndrome and challenging behaviour. Catering for males and females from the ages of 21 to 64.

Overview of service

The philosophy of care within the service is to promote independence, choice, dignity, empowerment, respect, opportunities and to help individuals to meet and maintain their full potential. The service runs on a high ratio of staff to ensure that all of the peoples needs are met, ensuring that the safety and dignity of the residents is maintained at all times. We have 24-hour staff with a minimum of five care staff in the morning, four in the afternoon and two night staff. The care team undergo an intensive induction and corporate training within the service, specific to the individuals needs. In addition, staff have the opportunity to carry out NVQ training and also infection control training.

Alexandra Road has very close links with the multi-disciplinary team that allows us to access many services with the minimal of waiting time. Alexandra Road promotes Craegmoor's' communication strategy "Your Voice" which ensures that each individual, based on their preferred method of communication, is able to have a voice on how their supported care is provided. Monthly meetings are held where individuals are able to represent the views and voices of fellow individuals. This is extended to a voice at area, divisional and national level. Alexandra Road liaises with families, community organisations, social services departments and purchasing authorities to support Person Centred Care Planning and ensures full account is taken of social, emotional, cultural and spiritual needs of all individuals.

What it's like to live here

Our life skills coach organises a range of daily activities both in and out of the home that are planned in conjunction with the wishes of our residents'. Each individual has a detailed activity programme specific to their needs, abilities and choice. In addition to this there are alternative activities planned for the group which are chosen through monthly meetings. Such activities include horse riding, swimming, Alton Towers, London Zoo, car boot sales and museums.

Surroundings

There are many attractions that include local parks, leisure centres, bowling clubs, cinemas, restaurants and many other attractions The service is situated in the heart of Enfield within walking distance to all the local amenities.

Location

Alexandra Road,
17 Alexandra Road,
Ponders End,
Enfield,
EN3 7DD

Contact details

Telephone: 0208 443 5240
Fax number: 020 8443 5240
Email address: alexandra.road@craegmoor.co.uk