More public service information needed for disabled people
08 February 2007
 A guide, designed to help public sector organisations improve communication with disabled people, is to be launched. The announcement was made by the minister for disabled people Anne McGuire. The guide, written by the Office for Disability Issues (ODI), will have five clear points on how information can be passed to disabled people more effectively.Ms McGuire said: "Good quality information is essential in helping all of us in the public sector in providing a quality service."The ODI's research shows that a lack of, or misleading information, can be an important factor preventing disabled people from getting services they need," she added.Some of the advice given in the guide includes ensuring that disabled people are involved from the start, providing information through a range of channels and formats, as well as always making it clear who is responsible for the information provided.It is estimated that over 10 million people in the UK have rights under the Disability Discrimination Act. The act was introduced in 1995.  © Adfero Ltd© 2008 Adfero Ltd. All rights reserved. Any views and opinions expressed in news articles are not those of Craegmoor Limited and its associated companies. News supplied by Adfero DirectNews.
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