A real and lasting difference for everyone we support


250 Fishponds Road

T: 0117 951 9481

F: 0117 951 5680

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Primrose Villa

About Primrose Villa

Primrose Villa is a service for adults with learning disabilities, some with complex behaviours and autism. We support individuals to be as independent as possible, whilst ensuring they receive the support they need.

Our approach to care:

The support at Primrose Villa is delivered by a dedicated and professional staff team committed to providing quality care focused on the needs of the individual. We believe in a personalised approach and everyone living at Primrose Villa has their own Person Centred Plan which is reviewed regularly. Our aim is to provide the highest quality support enabling individuals to build on skills live more independently and reach their goals.

Staffing ratios at the service are developed depending on the individual needs of the people we support and can be flexible if people's needs change.

We encourage individuals and families to actively participate in the planning of support, which is facilitated through meetings where information is provided. We work closely with local services such as the community learning disability team, community nurses, psychologists, speech therapists, local health centres, dental, chiropody and other health care services.

What it’s like to live here:

Everyone is given the opportunity to exercise their choice and become involved in a wide range of activities; including accessing local day centres, colleges and work placements within the community. Some of the individuals living at Primrose Villa access the local colleges in and around the Bristol area learning new skills such as languages, drama, art, everyday living skills and cooking.

Everyone has their own individual daily timetable. There are many in-house activities on offer including art and craft sessions, gardening, cooking, board games, puzzles, darts and table tennis.

Individuals are also encouraged and supported where required to take part in and attend regular social events as well as visiting local pubs and local leisure facilities including swimming, bingo, the cinema and theatre on a regular basis. People are encouraged to pursue and retain their own interests. One-to-one support is provided where required and all activities are arranged to meet their individual needs

Primrose Villa is only a few minutes walk from the local shops, pubs, post office and doctors' surgery. There is also a bus route outside the home that links with Bristol's busy city centre, museums and Temple Meads train station.

“Craegmoor staff have helped me understand myself better.” – Person supported by Craegmoor


Primrose Villa is a large semi-detached Victorian house which overlooks Eastville Park with its beautiful lake and riverside walks.

We provide facilities for eight people with learning disabilities in our light and spacious property. Our communal areas include two sitting rooms, a dining room, a large kitchen and utility room. Outside there is a large, well maintained garden.

Primrose Villa has a seven-seater vehicle which people can use for home visits, activities, appointments, holidays and other excursions,

Admissions criteria:

Primrose Villa may be suitable for those who meet the following admissions criteria:

  • Adults aged 18 years and over
  • Individuals who have learning disabilities
  • Individuals with autism
  • May also present with challenging and/or complex behaviours