A real and lasting difference for everyone we support


2 Alexandra Road

T: 01452 418 575

F: 01452 523 253

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Alexandra House

About Alexandra House

Alexandra House provides assessment and support for adults living with a primary learning disability diagnosis and who may present complex conditions. Some of the people we support may also have communication difficulties or a physical disability, and predominantly have dual diagnosis, as well as a range of other disabilities such as epilepsy.

 We offer 24/7 specialist residential support and are committed to providing just enough support to empower and encourage individuals to develop the skills they need to live as independently as possible and achieve positive outcomes for all.

The service is also supported by a quality assurance team whose aim is to empower each individual to take control of their life, and where possible, work towards a level of independence which fits with their skills, confidence and aspirations. 

Our approach to support:

Our staff ratio is guided by the needs of the individuals in our service, ensuring 24 hour support is provided. Where needed, we can offer one-to-one psychological support, and we also have access to a multidisciplinary staff team. All of our members of staff are trained in effective communication techniques so they can support individuals effectively.

By encouraging people to take control and believe in their potential, we can make positive outcomes a reality for everyone, regardless of age or presumed ability. At Alexandra House, we create Person Centred Plans for each individual who utilises our services; this enables us to support people’s personal choices and aspirations, as well as focusing on what is needed to make them happen.

Our facilities:

Alexandra House can accommodate up to 10 people, with excellent access for those with physical disabilities. Three of our bedrooms are en-suite rooms and all others have hand washing facilities. Individuals are encouraged and supported to personalise their bedrooms to help create a homely atmosphere.

Our home has hand rails, wide corridors, wheelchair ramps and two separate lifts to make the living environment more accessible. Alexandra House also has a sensory room, a separate lounge/activity room and hydrobath facilities.

Outside the house there is a large garden with a patio area which is wheelchair accessible. We have a substantial vegetable plot where the people we support take pride in growing their own vegetables.

Alexandra House may be suitable for those who meet the following admissions criteria:

  • Adults with learning disabilities, including those with physical disabilities
  • Aged 18 years and over
  • May have associated health conditions such as epilepsy
  • May have communication difficulties

Referrals may be made through an individual’s Social Services Department management team, or if relevant, their local health authority. We also accept referrals by the individual (on an appropriate adult acting on their behalf) who wishes to use Direct Payment or Individual Budget, or who is self-financing.