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Midlands service which helps vulnerable adults live independently is praised by care regulator

A 'supported living' service that helps those with learning disabilities and mental illness to live in their own house or a shared flat, and operates throughout the Midlands, has been praised as 'good' overall and in every assessment category by the Care Quality Commission.

In their report on the 'Supporting You in the Midlands' service, inspectors from the independent health and social care regulator, said, "All the people we spoke with told us they liked the care staff and were happy when they spent time together". Staff were involved "in all aspects of their lives and they felt they had formed positive relationships with them".

A person supported by SYI Midlands said, "They are so professional and have a good attitude". Another tenant said their keyworker had "good taste and good sense of humour". A tenant's relative said, "Each staff individual is really caring."

The service supports people to live independently. This may involve support to stay healthy and well, secure or maintain a job, learn new skills and hobbies, meet people and build on developing confidence.

The region recently won a top award, the LaingBuisson Award, for 'Specialist Care and Community and Supported Living Services'. A tenant collected the award at a ceremony in London, and said how "amazing" it was.

SYI Midlands provides support to individuals with learning disabilities, autism and/or mental illnesses. It operates in and around Stoke-on-Trent, Cannock, Hereford, Gloucester, Birmingham, Dudley, Wolverhampton and Worcester.

Sally Jobling, Regional Manager, said: "We are delighted with the inspection outcome.  Everything we do is for our people, with people at the very heart. So we are pleased their accomplishments and successes are being acknowledged."

Sarah Hughes, CEO of Craegmoor, said: "This service just keeps going from strength to strength. SYI Midlands continues to offer great support to the people who use its service. I wish SYI Midlands all the best in the coming months."

If you'd like to know more about how Craegmoor can support a person in your care, please call: 0800 840 3219 or click here to make an enquiry.